filters
state:
Show
city:
Show
product:
Show
On 12/5/14, I ordered boots that were in stock. Within days, I changed the size. Numerous follow up calls, I was promised delivery before Christmas. Needless to say they never arrived. On the 26, "Brian " at shepherds said I was wrong and that no guarantees were...
Read more
1.0
I didn't like
  • Customer service
#574858
Reply to reviews
My daughter placed in an order of stock that was available a few weeks ago - only reason the order was placed. We paid the express shipping to Australia which should arrive in 8 days. Heard nothing in relation to the shipping details and we emailed them to be advised...
Read more
Anonymous
Anonymous

Bought a lot of stuff from Sheplers years ago and had Problems with shipping and in stock items, Same as the rest that are complaining and rightfully so. I thought this might ...

1.0
I didn't like
  • Whole experience
#572366
Reply to reviews
I ordered several things for Christmas presents. They sent everything but one item. After 3 weeks I called and they told me I could fill out a report and hear back in a week whether they would actually ship me the order or not. After 4 weeks still no word! I called...
Read more
2.2
I didn't like
  • Whole experience
#572292
Reply to reviews
I ordered a sports coat online for my husband. It didn't fit so we called and made an exchange. We tracked the package and saw that it was delivered back to their warehouse and 4 days later we still had not received notice about when our new coat would be shipped. We...
Read more
1.2
#571143
Reply to reviews
Sheplers - The price on screen was not what I was charged for boots.
Sheplers - The price on screen was not what I was charged for boots.
I was interested in the boots because they were 39 dollars off the original price for total sale price of 139.99. The is the only reason I had decided to purchase these boots from this site. I can purchase the boots at the original price at any retail store that...
Read more
Moni25
Anonymous

It shows the original price was shown but they deducted the coupon, leaving you with the $139balance, with free shipping. If I'm reading everything right? It's kind of hard to...

#569963
Reply to reviews
Sheplers - Ruining gifts for christmas
About a week ago i ordered my girlfriend carhartt pants and a beanie off of shelpers. I plan on taking her to ride atv's in the snow the day after christmas. A week goes by and i still havent received anything. The smart mouthed customer service person said...
Read more
1.0
I didn't like
  • Whole experience
#569239
Reply to reviews
Let me tell you, I wish I had seen this site before I went through the hassle of dealing with Shepler's Western Wear. Do yourself a favor and consider the complaints–they're true and typical. Don't bother with a company that doesn't bother with product availability,...
Read more
#567900
Reply to reviews
i order some thing off the website they took money off my card.. 2 week later they tell me that my card was declinded.. so i looked at my card statement and they took money off my card.. i called them and told them that the money was taking off my card and the women...
Read more
1.0
#564303
Reply to reviews
I ORDERED A PAIR OF BOOTS FOR MY WIFE'S BIRTHDAY. WHEN I RECEIVED THE BOOTS THEY WERE DAMAGED AND I IMMEDIATELY CALLED THEM, SINCE THEY DID NOT SEND A RETURN LABEL WITH THE PACKAGE. AFTER TWO DAYS I RECEIVED AN EMAIL WERE I COULD PRINT THE RETURN LABEL. TWO WEEKS...
Read more
1.0
I didn't like
  • Will not be a returning customer
#559901
Reply to reviews
Ordered belt, took several,weeks to receive, size received was wrong( label incorrect) sent back, took several weeks to get refund and they had the audacity to charge me a $10 restocking fee. This company is very clearly dealing with some incompetent staffing or...
Read more
1.0
#533043
Reply to reviews