They have a bad customer service. They literally don't care about clients, they will lie to you, and It's just a waist of time. Once they have your money you can forget about exchanging, refunding or canceling your order. Please!!! Shop somewhere else.
Bought a pair of boots. They were defective. Shepler's exchanged them. (took 3 weeks) When I got the return shipment notification, it seemed to indicate they charged my card again. I called customer service and they lied, claiming it only appeared to be a charge...Read more
Do you have something to say about Sheplers? What happened? What can we help you with?