We ordered a hat for our son for his birthday they sent The hat to him when he got it of course it was the wrong size and the box was crushed the Hat come in the crown of the Hat was completely caved in I talk to customer service and they said they would send out a...Read more
Sheplers - Western belt
Received quickly service good but I was a bit disappointed that it was made in China. Still nice I will wear
Absolutely the worst CS I cant believe I ordered a pair of boots to receive an email that my order has been cancx because my boot no longer in stock. After talking to CS just last week and my item will ship out on the 21st.CS wants to blame it on the third party...Read more
Had no problems ordered 2 pairs of boots super fast shipping just as orderedRead more
Sheplers - Can’t trust their website
Ordered using the images on the website and the info inside my last set of this exact boot. Went with Sheplers solely on the fact that their website showed the boot I wanted.
I ordered boots for my daughter to wear to a Kenny concert. I received a message after i had ordered and paid that they were on back-order for 2 months (which was after the concert)...so i contacted them and canceled the order. They miraculously were sent out that same...Read more
My order was delivered to the wrong address, two counties away. I ordered Roper Girl's Sparkle Boots for a "Secret Santa" underprivileged child. I had to go out and buy new boots since my order was not delivered to me. After several months of conversation, and also...Read more
Sheplers - The Chiefs Review
Ordered a Hat they were very helpful
Sheplers - Wondering about boota
Grandma died left me the boots an i need info on them.
Ordered boots and two and a half months later I received them. Boots were good quality. However, the problem was that I had contacted them about it 3 times trying to figure out when I would actually receive the boots I had ordered. Sheplers had only replied to one of...Read more
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