Latest review first
Sheplers - 2nd day shipping?
They still maintain that a product that takes 8 days to deliver complies with 2 day shipping--which they charge extra for--they think they get around it by claiming the weekend doesn't count. It still doesn't add up!
Company wrote 0 private or public responses to the review from Dec 10.
I didn't like
- Customer service double talk
Ordered the twisted X mens tooled driving moccasins..arrived in 2 days.. BEAUTIFUL! exact size! Thank you Sheplers for great service!
Service better than i expected Looks exactly like photo Perfect fit, true to size! Ordered for a christmas present... Arrived 2 days after ordering Packaged professionally with protective packaging neatly covering product inside. Delivering company handled product with...Read more
Company wrote 0 public responses to the review from Dec 08.
Sheplers - These are Employees of the State of Kansas. Typical Gov, Screwups
Tried to charge me twice. UPS 2nd day is a joke. Buy elsewhere.
Company wrote 0 public responses to the review from Nov 29.
Sheplers - Terrible!!Won't. honor warranty
After about a month the heel on the boots we ordered split horizontally. We sent back for warranty and Sheplers said the boots were abused and wouldn't warranty. The boots had not been worn enough to be abused.
Company wrote 0 private or public responses to the review from Nov 23.
We ordered a hat for our son for his birthday they sent The hat to him when he got it of course it was the wrong size and the box was crushed the Hat come in the crown of the Hat was completely caved in I talk to customer service and they said they would send out a...Read more
Company wrote 0 public responses to the review from Sep 05.
Sheplers - Western belt
Received quickly service good but I was a bit disappointed that it was made in China. Still nice I will wear
Company wrote 0 public responses to the review from Aug 30.
Absolutely the worst CS I cant believe I ordered a pair of boots to receive an email that my order has been cancx because my boot no longer in stock. After talking to CS just last week and my item will ship out on the 21st.CS wants to blame it on the third party...Read more
Company wrote 0 private or public responses to the review from Aug 13.
Had no problems ordered 2 pairs of boots super fast shipping just as orderedRead more
Company wrote 0 public responses to the review from Jul 21.
Sheplers - Can’t trust their website
Ordered using the images on the website and the info inside my last set of this exact boot. Went with Sheplers solely on the fact that their website showed the boot I wanted.
Company wrote 0 private or public responses to the review from Jul 13.
I ordered boots for my daughter to wear to a Kenny concert. I received a message after i had ordered and paid that they were on back-order for 2 months (which was after the concert)...so i contacted them and canceled the order. They miraculously were sent out that same...Read more
Company wrote 0 private or public responses to the review from Jul 03.
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