Sheplers - Can’t trust their website
Ordered using the images on the website and the info inside my last set of this exact boot. Went with Sheplers solely on the fact that their website showed the boot I wanted.
My order was delivered to the wrong address, two counties away. I ordered Roper Girl's Sparkle Boots for a "Secret Santa" underprivileged child. I had to go out and buy new boots since my order was not delivered to me. After several months of conversation, and also...Read more
I didn't like
- Did not stand up for their error
I ordered boots for my daughter to wear to a Kenny concert. I received a message after i had ordered and paid that they were on back-order for 2 months (which was after the concert)...so i contacted them and canceled the order. They miraculously were sent out that same...Read more
Ordered boots and two and a half months later I received them. Boots were good quality. However, the problem was that I had contacted them about it 3 times trying to figure out when I would actually receive the boots I had ordered. Sheplers had only replied to one of...Read more
I purchased a pair of boots for my son this past Saturday. The website states in stock ships next business day. On Monday night I decided to check the status of my order beibg that was the next business day. Low and behold all it said was order in process. So I check...Read more
First I received the wrong size boots. I called they sent a return ship label but since it was Saturday the Post Office was now closed. I told them I would ship them first thing Monday which they said was fine and they would then ship the correct size as well. AT NO...Read more
I didn't like
- Any of it
Sheplers - Wondering about boota
Grandma died left me the boots an i need info on them.
Sheplers - Do not order from this place
Worst service I have ever seen. Refunded my money then recharged me and resend the previous order without my authorization. Called to talk to a supervisor and he was not helpful in the least. Stopping payment on my card. They can’t stop an order that I didn’t place but got an email stating it wasn’t shipping until 3 weeks from today. This place is a horribly run business
Sheplers - The Chiefs Review
Ordered a Hat they were very helpful
I placed an online order for 2 items on 12/11 and received the shipping confirmation the very next day so I thought that this was going to a great experience, but I was wrong. The first red flag that I noticed was when I discovered a small error in the mailing address....Read more
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