Purchased 2 pair of boots for $400+ and a Stetson hat for $200, I was charged multiple times for hat and my bank cancelled the hat charges. I choose UPS 2 day air for my shipping method, Shepler shipped ups smart track which is another name for USPS parcel post. It has...Read more
I placed my order for 4 pair of jeans and a belt on 10/12/17...so I dropped a lot of money plus I paid for the upgraded UPS shipping. I understand that each item has a ship out date... all of the jeans were to ship in 3 business days, and the belt in 7. It is now the...Read more
Ordered Carhartt FR shirts that were on sale. I am going on 4 weeks now and they have yet to be delivered. Received a phone call and was told that the sale items were no longer available. Wow. Waited 3 weeks to hear that they were discontinued. My email was bombarded...Read more
Ordered a pair of boots on Wednesday paid for next day air shipping. It's Friday and my order still has not been shipped. Called to check and see what the problem was no one knew anything and had the worst attitudes of any business I've ever seen. *** OFF!
Nocona Boots Cowboy Boots Review
What kind of company sends the item in its original box in clear wrapping during the holiday season!? I mean come on you could have at least put it inside another box! No thanks to you my husband got the the delivery and could see his bigger item gift. Thank you sheplers I have every intention on shipping them back for return and placing a new order else where. Thanks! Annoyed customer
Sheplers Boots Review
I love shelpers, customer service is great. They are always helpful when i have a question. I see some people have problems with shipping i haven't. I purchased a pair of ariat boots for 103.00 dollars, went on ariat website same boot was selling for over 200. They always have great deals on Western wear.
They have a bad customer service. They literally don't care about clients, they will lie to you, and It's just a waist of time. Once they have your money you can forget about exchanging, refunding or canceling your order. Please!!! Shop somewhere else.
I placed an order from Shepler.com and paid for 2 day shipping, needless to say it's been 8 days and no prop I've contacted customer service twice and they advised me that they weren't able to tell me when the product would be shipped or even if the product is...Read more
Orderd new boots online. Was told by customer service they were in stock and would ship in 2 work days. Did not happen. Called customer service they told me they would ship the next day. Did not happen. Called customer service to find out why. They said they would call...Read more
This company has left a bad taste in my mouth. Placed an order on May 11th and have not even recieved confirmation only that they took my money. I guess the fine print said they do not even ship your product for 6 business days after the order is placed!! Who would...Read more
I didn't like
- Long shipping times
- Customer service
I order a pair of boots for Christmas 2016 , I received the wrong pair of boots. I return the boots and was charged $22 for their mistake. Second time around I got yet another wrong pair of boots. I return those and they charge me ANOTHER $22 for shipping. I just went...Read more
When I made this order I used SHEPLERS Currency converter with Canadian funds for a total amount of $146.53 Canadian. However the following day my bank account was charged $146.53. USD. Without an order number. According to SHEPLERS webpage I don't have any orders past...Read more
First I like to say I placed the order on a Sunday and received the boots Wednesday. However the problem is when I first placed the order the original amount was for $146.53 using Sheplers currency convertor for Canadian funds. But the actual amount is $201.84 which is...Read more
- Fast delivery time
I didn't like
- Added delivery charges at the time of delivery
I ordered some black crackled boots for my wife as a Christmas gift, they arrived on time and looked like good quality, I wish I would of read upon the reviews before ordering. not even a week later with 2 wears and the material started coming off from the front, I...Read more
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