Product: Sheplers Boots Clear all filters (29 of 29 reviews match)
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Sheplers Western Wear - Boots Review
Sheplers Western Wear - Boots Review
I ordered some black crackled boots for my wife as a Christmas gift, they arrived on time and looked like good quality, I wish I would of read upon the reviews before ordering.not even a week later with 2 wears and the material started coming off from the front, I...
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Moni25
Anonymous

Do a dispute with your credit card company!!!

1.8
Product
Sheplers Boots
#1003786
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I know Sheplers for over 20 years, when I lived in Switzerland. Now I live in Thailand for 9 years. I was reminded of Sheplers. March 17 I ordered a pair of boots and a pair of gloves. My account was debited the same day. For a week, I expect my package and March 25,...
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Nakhon Sawan, Nakhon Sawan
Product
Sheplers Boots
#816849
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I ordered a pair of boots and got them quickly, however I noticed I have a pending transaction for 41.48 from sheplers inc . I did not purchase anything besides my boots . I'm not sure what the charge is from ? I'm not happy and am waiting for customer service to...
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Anonymous
Anonymous

My issue has been resolved . It was my mistake not sheplers .

Jennylo77
Jennylo77

I would say that I got great customer service so far :) I actually feel bad I wrote this review. I ordered necklaces and forgot about them . If I could delete my negative revi...

5.0
Product
Sheplers Boots
#798625
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Sheplers Boots Review

#970053
4.8
Details
I love shelpers, customer service is great. They are always helpful when i have a question. I see some people have problems with shipping i haven't. I purchased a pair of ariat boots for 103.00 dollars, went on ariat website same boot was selling for over 200. They always have great deals on Western wear.
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Sheplers - Simple Review #1465346914
1/1

Sheplers Boots Review

#861767
1.9
Details
Horrible just horrible got a pair of boots delivered today that a thrift store would dump!
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Sheplers Boots Review

#773389
1.0
Details
Horrible customer service. I retuned a boots over 10 days ago and have not received my refund. Every time I contact the company they gave me a excuse saying that they are behind working on the returns. Home many people they have working for them 1?
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
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Website

Sheplers Boots Review

#754398
i ordered a pair of boots and the payment said pending for almost two weeks on my prepaid credit card so i canceled it and ordered somewhere else .. well the sent me a email stating my boots where sent and never took payment so now what happens? did i het free boots..?!!
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Ordered boots, didn't hear anything for 10 days, then told they would ship in 3 weeks. Cancelled the order and they somehow shipped the next day in spite of the cancellation. Returned boots, told it takes 3-4 weeks to issue a refund. Recording tells you everyone is...
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Sheplers Boots
#775667
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The customer service for this company is awful. I ordered a pair of Ariat work boots over a month ago for my husband's Christmas present. After three weeks of no communication, I called only to find out that the shoes had been backordered and more would be available...
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Anonymous
Anonymous

bad service rude customer service i lost a lot off money with this ruthless company. only received part off my order.they dont care i called and emailed nothing waste of time ...

Anonymous
dont trust them

same thing happened to me i will never order from them again.

Kellerman, Alabama
Product
Sheplers Boots
#757224
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very expensive shipping and tax to Uk for a total waste of time for a pair of cow boy boots that are huge to a true size!!!! when ordered they said in stock but took weeks to come for a total waste!!!!!!!! Do not buy to be shipped to Uk i have emailed them twice and...
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2.0
Product
Sheplers Boots
I didn't like
  • Nightmare
#728715
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Seems like Sheplers could give a rats behind about their terrible online service. There are so many articles on the nightmare of Sheplers online process. I too have now experienced this. There are not updates, and no ways to track an exchange of return. I exchanged...
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Anonymous
Anonymous

you are totally correct

2.0
Product
Sheplers Boots
I didn't like
  • Nightmare
#696933
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I purchased two pairs of boots for my grandsons one pair fit the other pair did not fit and hurt his feet when I took them back they refused to switch them out for size that fits .They were rude both cashiers ones said his name was dusty but I doubt that was his real...
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1.4
Product
Sheplers Boots
I didn't like
  • Customer service
#635000
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Ft worth l9cation store refused to switch pair of kids boots which were wrong size assistant manager was rude did not even know the store's phone number or just did not want to give it out .boots were too small wanted to trade for next size up were purchased 2 weeks...
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1.0
Product
Sheplers Boots
#633699
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The first issue I encountered with the company was product availability. Their website stated the boots I wanted were in stock, so I ordered them and paid for two day shipping. After four business days and no boots, I called to check the status of my order. A...
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Sheplers Boots
#614691
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