Product: Sheplers Shipping Service Clear all filters (15 of 15 reviews match)
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I purchased a pair of boots for my son this past Saturday. The website states in stock ships next business day. On Monday night I decided to check the status of my order beibg that was the next business day. Low and behold all it said was order in process. So I check...
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1.0
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Sheplers Shipping Service
#1166360
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The system shoes that they are done now with payment processing and I have a tracking number which says USPS/DHL. I Checked tracking status on both web sites and both of them are saying this tracking number does not exist. They are both giving me an error search. What...
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Sheplers Shipping Service
#1146686
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Received a hideous shirt sent in place of original order. Have tried to call---just put on hold, no one ever answered. Emailed, no response. Would not ever recommend this company! Poorest customer service. I just want to return shirt for refund. No paperwork came with...
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1.0
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Sheplers Shipping Service
#1146604
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Sheplers - Horrible horrible horrible

#1165803
1.0
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coat hasn't shipped after a month. call them...takes 20 min to answer. email...3 days.
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Sheplers sucks

#1049102
2.2
Details
Ordered a pair of boots on Wednesday paid for next day air shipping. It's Friday and my order still has not been shipped. Called to check and see what the problem was no one knew anything and had the worst attitudes of any business I've ever seen. *** OFF!
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Ordered 2 pairs of jeans, a shirt, and insulated coveralls from Sheplers. Coveralls came in about a week. Jeans came 2 weeks after order, wrong size. Still haven't seen shirt and we're almost 3 weeks after placing order. Customer service won't answer phone, on hold an...
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2.0
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Sheplers Shipping Service
#1145660
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PLACED ORDER ON 11/05/17 WAS NOT NOTIFIED BOOT ON BACK ORDER HAD TO CONTINUE TO REACH OUT TO THEM FINALLY HAS TO CANCEL THE ORDER ON 11/28/17 DUE TO POOR SERVICE AND STILL NO BOOT TO BE SHIPPED TO ME THE SERVICE SUCKS AND SO DO THE CUSTOMER CARE TEAM FIRST ORDER OF...
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1.0
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Sheplers Shipping Service
#1142432
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I placed my order for 4 pair of jeans and a belt on 10/12/17...so I dropped a lot of money plus I paid for the upgraded UPS shipping.I understand that each item has a ship out date... all of the jeans were to ship in 3 business days, and the belt in 7. It is now the...
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1.0
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Sheplers Shipping Service
I didn't like
  • Return policy
  • Long shipping times
  • Customer service
#1121462
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Ordered Carhartt FR shirts that were on sale.I am going on 4 weeks now and they have yet to be delivered. Received a phone call and was told that the sale items were no longer available. Wow. Waited 3 weeks to hear that they were discontinued. My email was bombarded...
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2.1
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Sheplers Shipping Service
#1117895
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Orderd new boots online. Was told by customer service they were in stock and would ship in 2 work days. Did not happen. Called customer service they told me they would ship the next day. Did not happen. Called customer service to find out why. They said they would call...
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Anonymous
Joe McElmurry

Ordered boots with two business day shipping. It's now been 8 days and they have not been shipped. Talk to Natalie at customer service she said she would look into it and call...

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Sheplers Shipping Service
#1085282
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I guess the fine print said they do not even ship your product for 6 business days after the order is placed!! Who would order anything from a company that does this when there are so many companies that deliver in a respectable amount of time, and they charged me 8.95 for a small pouch purse...
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Anonymous
Anonymous

Did you end up getting your boots?

Anonymous
Ray

They sold out to boot barn and went to *** !!!! I will not order from them again !!!

1.6
Product
Sheplers Shipping Service
I didn't like
  • Long shipping times
  • Nightmare
  • Customer service
#1048670
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Sheplers - Canadians Beware of Added Charges for Delivery
Also when I place this order for Ariat Heritage Reinsman Square Toe Cowboy Boot US 10D I expected Boots from the United States. However I was shipped Ariat Boots made in China which caused additional import fee of $30.42. Not to have a record of the sale is very...bad...
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1.0
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Sheplers Shipping Service
#1019935
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