Not resolved
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

I ordered some black crackled boots for my wife as a Christmas gift, they arrived on time and looked like good quality, I wish I would of read upon the reviews before ordering.not even a week later with 2 wears and the material started coming off from the front, I called customer service letting them know everything and wanting to do an exchange for a brand i was familiar with, the customer service person said they can do the exchange and charge me for the difference so I was emailed a return label..

I've been calling weekly, when I called today to check the status of my returned they told me the same boots are being sent back to me bc they are wear & tear and there's nothing they can do about it, wtf!

it's been a month and NOW ur telling me I can't get an exchange or my money back, I waisted a hundred and something on these boots that are really worth probably $30, it's a rip off, poor quality, I've bought my wife cowgirl boots from Off Broadway that she has had for 2-3yrs and they still look like new, has wore them many times and the material is still in tac..do not buy from here, it's a rip off, waist of money, poor quality, they don't go by their original word

Review about: Sheplers Boots.

Reason of review: Bad quality.

Comments

Terms of Service
Post Comment
Cancel
Moni25
Ventura, California, United States #1282505

Do a dispute with your credit card company!!!

You May Also Like